This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Identity and contact details of the controller
Where an insolvency practitioner of Mackay Goodwin Ltd is not appointed as office holder, the data controller is either the company or individual on whose instructions Mackay Goodwin Ltd is acting, or it is Mackay Goodwin Ltd.
The contact details of Mackay Goodwin Ltd are:
- Registered office: 7 Smithford Walk, Liverpool, L35 1SF
- Tel: 0151 739 2398
- Email: info@mackaygoodwin.co.uk
Where an insolvency practitioner of Mackay Goodwin Ltd is appointed as office holder and the data processing is carried out as part of their statutory duties, the office holders may be the data controller(s).
The insolvency practitioner(s) can be contacted at: Mackay Goodwin Ltd, 7 Smithford Walk, Liverpool, L35 1SF. Tel: 0151 739 2398. Email: info@mackaygoodwin.co.uk
How we use your personal information
The purposes for which personal information is processed may include any or all of the following:
- Deliver services and meet legal responsibilities
- Verify identity where this is required
- Communication by post, email or telephone
- Understand needs and how they may be met
- Maintain records
- Process financial transactions
- Prevent and detect crime, fraud or corruption
- Defend or take legal actions related to the above
Lawful basis for the processing
Most processing is carried out to comply with our legal obligations under statute and other regulatory obligations related to the insolvency process. We also believe our processing is for the legitimate interests of all stakeholders in the insolvency process, as they are entitled to be kept informed and may wish to engage in the insolvency process. Where Mackay Goodwin Ltd has engaged with a client to perform a service, we will be required to process data to provide the service in accordance with the contractual terms.
Access to information
We comply with our legal obligations under statute and other regulatory obligations related to the insolvency process. We also believe you have a legitimate interest in the information being supplied.
What personal information we hold
The categories are: contact details, financial information and location. In rare cases, we may hold some special category data, for example trade union membership or information about individuals’ health, which will be necessary to administer the insolvency process in line with our legal obligations.
Who we share our data with
Third party organisations that provide applications, functionality, data processing or IT services to us
We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.
Website analytics and advertising
With your consent, we use Google Analytics to understand how our website is used, and Meta (Facebook) and Google advertising tools to measure whether our adverts lead to enquiries. These services may collect information such as the pages you visit, your approximate location and your device type, using cookies. They are only used if you allow them, and you can change your choice at any time. See our Cookie Policy for details.
Third party organisations that otherwise assist us in providing goods, services or information
Auditors and other professional advisers
Law enforcement or other government and regulatory agencies
Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.
How long we retain your personal information
We retain personal data for as long as is necessary to achieve the purposes listed above and for any other permissible related purpose. For example, we retain most records until the time limit for claims arising from the activities has expired, or otherwise to comply with statutory or regulatory requirements regarding the retention of such records.
Your rights
The UK GDPR provides the following rights for individuals.
Right to be informed
This privacy notice meets our requirement to inform you of our processing of your data.
Access to personal data
You have a right of access to personal data held by us as a data controller. This right may be exercised by contacting us at info@mackaygoodwin.co.uk. We will aim to respond to any requests for information promptly, and in any event within one month.
Amendment of personal data
To update personal data submitted to us, you may email us at info@mackaygoodwin.co.uk or contact us via the relevant applications with which you registered.
Right to erasure and to restrict processing
You have the right to request erasure of personal data and the right to request that processing of personal data is restricted. However, we may continue to hold and process such data where we have a legal obligation or legal basis to do so. Please contact us at info@mackaygoodwin.co.uk if you wish to exercise these rights.
Right to data portability
You have the right to request and reuse your personal data across different services. Please contact us at info@mackaygoodwin.co.uk to exercise this right.
Right to object
You have the right to object to the processing of your personal data. Please contact us at info@mackaygoodwin.co.uk if you wish to exercise this right.
Contact us
For any data protection queries or to exercise your rights, please contact us at info@mackaygoodwin.co.uk or by telephone on 0151 739 2398.